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Agent Training: Get found online

What AI Search Means for Realtors: ChatGPT, AI Overviews, AI Mode and Perplexity in Plain English

By Brian Lee Burke, team leader of The Kenna Group at Keller Williams DTC, licensed since 2003 · Updated October 19, 2026 · 5 min read

The short answer

What AI search means for realtors: buyers and sellers now get a written answer before they see a list of links. Those answers pull from pages that are already indexed and trusted. Google says there are no special tricks for its AI features. So the job is the same old job, done cleaner: be findable, be accurate everywhere, and answer real questions.

This page is the big picture. If you want the platform playbooks, I link them at the end.

What actually changed

For twenty years, a search looked like ten blue links. You fought for a spot on that list. Now a lot of searches start with a paragraph.

  • Google AI Overviews put a written summary at the top of some results, with links to the pages it drew from.
  • Google AI Mode is a full conversation inside Google Search. Follow-up questions, longer answers, supporting links.
  • ChatGPT answers questions and can search the web. OpenAI runs a crawler called OAI-SearchBot that it says is "for search," and it recommends sites allow it if they want to show up in ChatGPT search answers.
  • Perplexity works like an answer engine with citations listed beside the answer.

Here's the part agents miss. Google says AI Overviews and AI Mode may use "query fan-out." That means one question gets split into several related searches across subtopics, and the answer pulls from a wider set of pages than classic search would. A buyer asks one thing. The system quietly asks five. Every one of those smaller questions is a chance for your page to be a source, or not.

Step by step: what AI search means for realtors, and what to do about it

  1. Stop looking for a secret. Google's own doc says there are no additional requirements and no special optimizations needed to appear in AI Overviews or AI Mode. No special AI text file. No special schema. If someone sells you one, ask them to show you where Google says it.
  2. Make sure you can be found at all. To be a supporting link in Google's AI features, a page has to be indexed and eligible to show with a snippet. If your pages aren't in Google, nothing else matters. Start with why your site isn't on Google.
  3. Check that you aren't blocking the crawlers. Your robots.txt decides which bots can crawl you. If a developer blocked everything "to be safe," you may have locked out search crawlers too.
  4. Make your facts match everywhere. Name, brokerage, phone, areas served, years licensed. AI answers stitch together what they find. When your website says one thing and an old directory says another, you look less certain.
  5. Write the answer, not the ad. "Homes for sale in Littleton" is a grid. "What does a metro district do to my tax bill?" is an answer. AI systems need answers to quote. Agents who explain things clearly give them something to use.
  6. Ask the machines about yourself. Run a simple audit once a month. Here's how to check what ChatGPT says about you.
  7. Watch your Search Console. Google says traffic from AI features is counted in the Performance report under the Web search type. You won't get a separate AI tab, but you will see if clicks move.

Old search vs. AI search: what changes for you

Classic searchAI search
What the client sees firstA list of linksA written answer, with sources
What winsPages that match the queryPages that answer the question and its follow-ups
One query becomesOne searchOften several related searches (fan-out)
Your listing gridCan rank on its ownRarely quoted; the explanation around it matters more
Wrong info about youSits on page 3Can get repeated in the answer
What you controlYour pages, your profilesSame. Google decides what it shows.

The last row is the honest one. You don't control the answer. You control the raw material.

How to explain it to your client

Sellers will ask about this. Usually it sounds like "Do people still find homes on Google?"

Say it like this

"People still search, they just get a summary first now. Those summaries pull from real listing sites and real local pages. My job is to make sure your home and the facts about this neighborhood are accurate everywhere those summaries look, so buyers who ask the question land on your home."

Keep it calm. Don't promise them their home will "show up in ChatGPT." Nobody can promise that.

Watch-outs

  • No made-up stats. You'll see claims online that a huge share of buyers now use AI to pick an agent. Most come from vendors selling a product. Don't repeat a number you can't trace to a real study.
  • Don't block Google to "protect" your content. Blocking Googlebot in robots.txt can keep you out of Search entirely. Google offers preview controls like nosnippet and max-snippet if you truly need to limit what's shown.
  • Don't buy "AI SEO" that's just a rename. If the deliverable is a mystery file or a markup type Google says it doesn't need, pass.
  • Don't chase every bot. Pick the ones that send people: Google, Bing, and the search crawlers for ChatGPT and Perplexity. Training crawlers are a separate decision.
  • Stay compliant. AI makes it easy to crank out copy. Fair housing rules still apply to every word on your site. Describe the home and the area, never the people.

Sources

Keep going


This is training for real estate agents. It isn't legal, tax or lending advice. Check with your managing broker.

Frog tip: On a VA assumption, ask the seller who they want assuming their loan. If a non-veteran takes it over, the seller's VA entitlement can stay tied up until it's paid off. Learn more →
Related tool

AI Visibility Check (free)

We ask ChatGPT, Gemini, Google AI Overviews, Perplexity and Copilot who the real estate agents are in your city, and show you the answers. Reviewed by a person; screenshots taken by hand.

Free

See AI Visibility Check (free)

Questions

Is SEO dead for realtors because of AI search?

No. Google says the same SEO basics apply to its AI features, and a page has to be indexed to be a source. SEO is the entry ticket to AI search, not the thing it replaced.

Do I need special schema or an AI file for AI Overviews?

Google says no. There's no special schema.org markup or AI text file required to appear in AI Overviews or AI Mode.

How do AI Overviews choose which sites to link?

Google doesn't publish a formula. It says the features may run several related searches behind the scenes and show a wider set of supporting links. Clear, accurate, indexed pages improve your odds.

Can I see AI Overview traffic in Search Console?

It's included in the Performance report under the Web search type. Google doesn't break it out as its own line.

How do I show up in ChatGPT search?

OpenAI recommends allowing its OAI-SearchBot crawler in your robots.txt. After that, it comes down to having clear, accurate pages worth citing. See how to get found on ChatGPT.

Brian Lee Burke, founder of PadLeaders and team leader of The Kenna Group

Brian Lee Burke is the founder of PadLeaders, a Colorado real estate broker licensed since 2003, team leader of The Kenna Group at Keller Williams DTC (formerly Kenna Real Estate Group) and the author of Mastering Real Estate and The Real Estate Playbook. More about Brian.

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