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Agent Training: Sellers

How do I market a luxury listing?

By Brian Lee Burke, team leader of The Kenna Group at Keller Williams DTC, licensed since 2003 · Updated October 18, 2026 · 4 min read

Luxury home marketing isn't regular marketing with nicer photos. There are fewer buyers. Each one has more homes to choose from. And the seller often cares about privacy as much as price. Here's how I run a high-end listing: price it right on day one, present it three ways, show it privately and work the agents who sell at that price. Then I set honest timeline expectations so the seller doesn't panic in week three.

The short answer

Price from recent comparable sales and the homes a buyer will tour the same weekend. Shoot professional photos, twilight exteriors, drone and a walk-through video, plus a measured floor plan. Give the home its own property website. Push it to buyers in that price range and to the agents who sell there. Show it by appointment to qualified buyers. Protect the seller's privacy and the buyer's. And tell the seller up front that higher price points can take longer.

Step by step

  1. Price from evidence. Use sold homes from roughly the last six months, adjusted for lot, size and finish. Add the active competition. Put it in a written report before the listing is signed. See how to price a listing.
  2. Fix what buyers see first. Paint, lighting, landscaping, hardware. Consider a pre-listing inspection so there are no surprises later.
  3. Book the shoot. Professional photos, twilight exteriors, a walk-through video and drone. Use a drone pilot who holds the FAA Part 107 certificate. Add a measured floor plan. High-end buyers ask for it first.
  4. Launch everything on one day. MLS, property website, social promotion to the right price range, and an email feature to agents who sell homes at that price.
  5. Work the broker network. Call the top agents in that price band. Host a broker preview. Brokers who've walked the home bring buyers.
  6. Run private showings. Appointment only. Ask for proof of funds or a pre-approval before a showing. The listing agent or a trusted team member is there.
  7. Protect privacy. Remove family photos, mail and anything with the owner's name. Don't photograph safes, alarm panels or camera locations. Don't post showing schedules publicly.
  8. Respect buyer privacy too. Some buyers want their names kept quiet. Keep offer details confidential and follow your brokerage's rules on confidentiality agreements.
  9. Report weekly. Every showing, every piece of feedback, every offer, compared side by side.

Private or public?

Some sellers want an office exclusive or a coming soon period. That can work, but fewer buyers see the home. Show the seller the trade: more privacy, less exposure. MLS rules decide how long a home can be marketed privately before it must be listed. Those rules have been changing, so check your MLS's current policy and get the seller's choice in writing. For the full listing process, see listing appointment flow.

A timeline example (illustration only)

PhaseRough time
Pricing report and prep list2 to 3 days
Photos, video, drone, floor plan2 to 3 days
Website, ads, agent email, MLS launch2 to 3 days
Days on marketVaries a lot by price band and season
Contract to closeSet by the contract dates

Illustration only. Market time changes month to month and by price band and property type. Pull current numbers from your local board's market report before you quote anything to a seller. Nothing here promises a result.

How to explain it to your client

Say it like this

"At this price, buyers have choices and they take their time. So the price and the presentation on day one decide how this goes. I'll give you the comps and my number in writing before you sign. Then we'll launch the photos, video, floor plan, website and agent outreach all on the same day, and we'll show it only to qualified buyers by appointment. You'll get a report every week with every showing and every comment."

Watch-outs

  • Don't price high to "test" it. Days on market show on every listing. Long days invite low offers.
  • Don't quote last year's market time. Pull this month's numbers.
  • Luxury condos are different. Buyers weigh the building, reserves and dues. Expect more questions.
  • No security leaks. No photos of safes, cameras, alarm panels or valuables.
  • No unqualified showings. Ask for proof of funds or a pre-approval first.
  • Private listings cost exposure. Explain it and get the choice in writing.
  • Follow MLS and brokerage rules. They decide what you can do with off-market marketing.

Further reading


This is training for real estate agents. It isn't legal, tax or lending advice. Check with your managing broker.

Frog tip: Set a single reminder six months out on "has an agent" leads who weren't signed yet. One friendly check-in, "Hope the search went well, did you find a place?", is respectful and it's when the "it didn't work out" calls happen. Learn more →

Questions

How do you price a luxury home?

From recent comparable sales and current competition, adjusted for lot, size and finish. Put it in writing.

Do luxury homes take longer to sell?

Often, especially at the highest price points. Check your local board's current months of supply.

Should every listing get drone footage?

Most high-end homes benefit, especially with acreage or views. Use a licensed drone pilot.

Can the seller sell privately?

Sometimes, as an office exclusive or coming soon. Fewer buyers see it. Check your MLS rules.

How do I keep the seller safe during showings?

Appointment only, qualified buyers, an agent present, and no photos or posts that reveal security details.

Brian Lee Burke, founder of PadLeaders and team leader of The Kenna Group

Brian Lee Burke is the founder of PadLeaders, a Colorado real estate broker licensed since 2003, team leader of The Kenna Group at Keller Williams DTC (formerly Kenna Real Estate Group) and the author of Mastering Real Estate and The Real Estate Playbook. More about Brian.

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