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Agent Training: Sellers

CMA Explained: How to Explain a CMA Pricing Report to a Seller

By Brian Lee Burke, team leader of The Kenna Group at Keller Williams DTC, licensed since 2003 · Updated October 19, 2026 · 4 min read

The short answer

CMA explained simply: a comparative market analysis compares the seller's home to similar nearby homes, the way buyers and appraisers will. Walk the seller through solds (what buyers paid), actives (the competition) and expireds (what didn't sell). Then show three pricing strategies with trade-offs, and let them choose.

Below: the ten steps, a CMA vs appraisal table, a worked comp grid, the words to use and the mistakes that make sellers stop trusting you.

What is a CMA in real estate?

A CMA is a broker's opinion of price. You pick recent sales of homes like the seller's, adjust for the differences and land on a range. It's not an appraisal. It's the tool that sets the list price. A good one should make the seller feel smart, not sold.

Step by step: how to explain a CMA to a seller

  1. Explain the purpose first. "This shows what buyers will compare your home to. It's how we pick a price that sells."
  2. Pick good comps. Same area, similar size, age, style and condition. Recent sales first, usually within 3 to 6 months.
  3. Use one method. Pick how you measure square footage (for example, total finished area above and below grade) and say so. Use it for every comp.
  4. Start with solds. "This is what buyers actually paid." Point out the closest match.
  5. Then pendings. "These are under contract. They tell us where the market is right now."
  6. Then actives. "This is your competition. Buyers will see these the same day they see yours."
  7. Then expireds. "These didn't sell. Here's why, usually price."
  8. Adjust for differences. Updated kitchen, bigger lot, busy street, no garage. Explain each one plainly. Net out seller concessions so you show what buyers really paid.
  9. Show three strategies and the net sheet. Aggressive, market and premium, with likely days on market and what they'd walk away with at each.
  10. Let them choose. Then put a price review date on the calendar.

CMA vs appraisal: what's the difference?

CMAAppraisal
Who does itA real estate agent or brokerA licensed or certified appraiser
WhyTo set a list price or offer priceUsually so a lender knows what the home supports
WhenBefore listing, or before an offerAfter a contract, during the loan
What it looks atSolds, pendings, actives, expiredsMostly closed sales, with set rules for adjustments
Cost to the sellerUsually free from the agentPaid, usually by the buyer as part of the loan

The appraisal comes later, so price with it in mind. If the price runs ahead of the comps, the appraisal can catch it. See the appraisal gap.

A worked example (illustration only)

The seller's home: 2,000 finished square feet, updated kitchen, original baths.

CompStatusFinished sq ftPrice$ per sq ftNote
ASold1,950$585,000$300Similar condition
BSold2,100$640,000$305Fully updated
CPending2,000$599,000 list$300Similar
DActive, 41 days2,050$649,000$317Overpriced, sitting
EExpired1,980$639,000$323Never sold

Supported range: about $300 per square foot, so around $600,000 for the seller's home. Comp B shows the ceiling for a fully updated home. D and E show what happens above the market.

Illustration only. Real comps come from your local MLS.

How to explain it to your client

Say it like this

"Buyers don't pay what we hope. They pay what the homes around us say. These are the homes that actually sold, so this is what buyers paid. These are the ones you're competing with right now. And these didn't sell, mostly because the price was too high. Based on all of this, homes like yours sell around $300 a square foot. Here are three ways we can price it, and what usually happens with each. You pick."

If they push back with "why not higher?":

Say it like this

"We can list higher. Here's what happened to the two homes that tried. They sat, then they cut. I'd rather you get the attention of the first two weeks at the right number than chase the market down."

Watch-outs

  • Don't cherry-pick. Show the comps you don't like too. Sellers find them anyway.
  • Mixing square footage methods makes price per square foot useless.
  • Don't call it an appraisal. A CMA is a broker's opinion of price. Follow your state's rules on what you can call it.
  • Condition is real. Be honest, kindly. "Buyers will compare your baths to these."
  • Don't promise a price. "The market decides. I'll show you what it's saying."
  • Fair housing. Talk about homes, features and sales, not who lives nearby.

Keep going


This is training for real estate agents. It isn't legal or appraisal advice. Follow your state's rules and check with your managing broker.

Frog tip: Text your buyer every contract deadline the day you go under contract, then remind them two days before each one. Nobody loses a deposit by accident that way. Learn more →

Questions

What is a CMA in real estate?

A comparative market analysis. It compares a home to similar nearby homes that sold, are pending, are active or expired, to suggest a price range.

Is a CMA the same as an appraisal?

No. A CMA is an agent's opinion of price used to set the list price. An appraisal is done by a licensed appraiser, usually for the buyer's lender.

How accurate is a CMA?

It's only as good as the comps and the agent's adjustments. Close, recent comps in the same area give a tighter range.

How many comps should a CMA include?

Three to six solds, plus the current actives and recent expireds.

What if the seller had an online estimate that's higher?

Explain that online estimates don't see condition or updates. Show the real sales.

What's a net sheet?

A breakdown of what the seller walks away with after the loan payoff, commission, title and other costs.

What if they insist on a high price?

Agree on a price review date. If showings and feedback say it's high, adjust then. See how to ask for a price reduction.

Brian Lee Burke, founder of PadLeaders and team leader of The Kenna Group

Brian Lee Burke is the founder of PadLeaders, a Colorado real estate broker licensed since 2003, team leader of The Kenna Group at Keller Williams DTC (formerly Kenna Real Estate Group) and the author of Mastering Real Estate and The Real Estate Playbook. More about Brian.

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